According to domestic sources, 173 Xinhua Bookstores in the entire province of Zhejiang will collectively launch no-person “self-service book purchase†services. Consumers can use the mobile terminal to operate quickly and complete the book-selling process within two minutes; in addition, two pilot bookstores in Hangzhou The Purchasing Guide “Xinxin†appeared on the job, and the shopping guide robot was responsible for guiding users to purchase books.
It is understood that this is the “no man bookstore†of the Zhejiang Xinhua Bookstore from the innovative concept. This model adopts the form of “mobile phone self-help book purchase + robot shopping guide†and is a domestic initiative.
In a book-selling experience center at Jiefang Road of Xinhua Bookstore in Hangzhou, there will be many posters detailing the entire book-buying process.
Consumers can add the WeChat public account number "Hangzhou Xinhua Bookstore", and after a quick registration, they can directly enter the purchase interface by scanning the self-service QR code in the store during the purchase process, and then scan the book. The barcode on the back cover can enter the payment page, and the payment method can be paid via WeChat or a membership card.
The consumer can also print a small ticket through a two-dimensional code on the printer at the exit and go out with a small ticket to check it out.
In addition, the robot shopping guide “Xiaoxin†is about one meter tall. As long as the customer makes a purchase with the name of the book, “Xiaoxin†will bring the customer to the shelf next to the purchased book.
The technical innovation of Zhejiang Xinhua Bookstore aims to enhance the customer's consumer experience. It can be said that it is very innovative. In the era of the development of the Internet of Things, how do new things need to be witnessed together?
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